PRIVACY AND LEGAL CONDITIONS
With Floradvisor you will always be safe and secure.
We value and respect all our users and we treat every single detail with maximum care.
Floradvisor is a project from FloraQueen Flowering the World S.L. (FloraQueen). FloraQueen is a company registered in the Barcelona Commercial Register, Volume 36.886, Page 206, Sheet B 290474, with the headquarters in Calle Frederic Mompou, 3, 08960, Sant Just Desvern (Barcelona / Spain) and the Fiscal Identification Code B-63609051. contact (AT) floradvisor.com
When you visit Floradvisor's website, you supply us two pieces of information: personal data that you decide to provide us with, which is collected individually, and information about the way of using the website which is collected when you and other users visit the different sections of Floradvisor's website.
Personal information that you can freely provide us.
If you send personal information when you get in contact with Floradvisor to ask for more information about the company, its activity or another question, Floradvisor will not share your personal data with third parties. Our lists are private and are not sold nor exchanged with other external entities. Floradvisor could share this personal data with strategic partners to help to provide services and solutions.
Use of website content
The content included in this website can only be used for personal use, informative and/or commercial purposes and it cannot be be modified or altered in any way under any circumstances. You must not use, download, copy, print, exhibit, interpret, reproduce, publish, give license to, send, provide, transmit nor distribute any information from this website without the previous written consent of Floradvisor with the exception if information is provided in a specific way.
Privacy of information
Our corporates values, ethical standards, policies and procedures are orientated to protect and safeguard the privacy of our clients, and the information obtained from their visits on our website.
Distribution of information for legal reasons
Floradvisor will disclose information when legally obligated or in order to protect its legal rights.
This website can link to external websites which are handled by third parties not connected to Floradvisor. Floradvisor is not responsible for and doesn't accept any responsibility for the contents and the use of these websites. Floradvisor is not accountable for the actions of websites linked to Floradvisor nor websites linked in Floradvisor, and also will not be responsible for information and contents. Links to others websites are provided by Floradvisor as source of information about topics that may be interesting for users of this website.
If you request the cancellation of your order a minimum of 5 working days before the delivery date planned, you will have the right to receive a total refund. For instance, if your order is planned to be delivered on 16th of March, you would have to contact us before 7pm CET of 10th of March.
If the order is cancelled between 5 and 2 working days before the delivery, we will deduct an administrative charge of six euros from the refund. For example, if your order was supposed to be delivered on the 16th of March, you will have to contact us before 7pm CET on the 13th of March.
If the order is cancelled less than 2 working days before the delivery, it will not be refunded.